EndNote is a reference management tool that enables you to produce professionally formatted references and bibliographies. It helps you to:

  • organise references
  • keep references and full text articles together
  • find full text articles
  • cite as you write
  • create bibliographies
  • share your references and reference lists

Watch this four minute video to find out EndNote can do, and how it can help you to manage your references:


If you are going to include references in your publication, it is advisable to start using EndNote early on in the publication process.

How to get EndNote (UKHSA staff only)

Any member of UKHSA staff can have the software installed on their laptops. Log a request with ServiceNow (IT Helpdesk) (opens in a new tab) to have it made available in the Software Centre for installation.


EndNote 21 rollout – January 2024

If you are an existing EndNote user the latest version of EndNote (21) should now be available for you to install from the Software Centre. Please follow these installation instructions carefully.

If you have a question relating to the latest version please check the FAQ document before contacting us for assistance.

We recommend that all users of EndNote install the updated version as continuing to use older versions will result in compatibility and collaboration issues with other users. Please note that if you choose not to update to the new version for any reason, we will not be able to help troubleshoot problems related to the use of older versions.

If you are new to EndNote, request it via the Software self-service catalogue (ServiceNow >  Need something new > UKHSA > Software > Self-Service Software Catalogue). It should appear within 24 hours: if not then log a request with ServiceNow (IT Helpdesk) (opens in a new tab).


EndNote training and ongoing support

Knowledge and Library Services (KLS) provide EndNote training to individuals and to groups and teams. Training can either be face-to-face or via Teams. For more information, visit our Information Skills Training page. You can also use this link to view the training slides for an Introduction to EndNote.

Ongoing support is available when using EndNote, including troubleshooting issues and problems. If you have an EndNote enquiry, contact [email protected].


Saving and backing up EndNote libraries

EndNote is more stable and you are less likely to encounter technical issues if libraries are worked on locally on computer hard drives, rather than on a shared drive. Further information and guidance on saving and backing up libraries can be found in our EndNote backup instructions.


Using EndNote in Teams

You can collaborate using EndNote in Teams by following these steps:

  • open the file in Teams
  • click ‘Open in Desktop App’
  • use EndNote ribbon within Word to insert and edit citations
  • ensure changes are saved
  • close the document
  • the changes will be saved in the document as accessed in Teams


Style guides

UKHSA does not currently have its own style guide for the Vancouver referencing style but there are many available online. If you need a style guide you might want to try the University of Queensland Vancouver Referencing Style Guide, or the website citethisforme.com.

Last Updated on 24th January 2024 by Edith Speller

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