On this page you will find information about how to request a journal article (or book chapter) from UKHSA KLS using the document supply service.
- Document supply service
- Do you need to use the document supply service?
- Requesting a document
- Document delivery
- Quality standards
Document supply service
UKHSA KLS provide UKHSA staff with the full text of journal articles and book chapters for work purposes that are not available to you via our own collection.
The document supply service is run within the terms of the NHS Copyright Licence and the Copyright Act 1988.
Do you need to use the document supply service?
First check whether the journal articles you require are available to you electronically. You can use the Discovery Search to access full text via the Get PDF, Linked Full Text and Access Item links. Discovery searches a wide range of evidence sources provided by UKHSA and the NHS as well as open access material.
If you have access to an academic library via a university affiliation then please also check their journal holdings before submitting a request to us.
Requesting a document
Request items from Discovery Search using the ‘Request Full Text’ link. Complete your details on the form before submitting it.
Alternatively, email the document details to libraries@kls.ukhsa.gov.uk.
You can send us the link to the webpage of the article on PubMed or the publisher’s website, or copy and paste the citation from PubMed. If these are not available, please include as much information as possible. This may include:
- DOI
- Title of article or book chapter
- Journal name or book title
- Year, volume, issue, page numbers
- Authors (first two authors will be sufficient if there are many)
In some circumstances we cannot supply journal articles to you unless you complete a copyright declaration.
All journal article requests we receive are processed as soon as possible, but if there is a particular urgency or date the article is required by please bring this to our attention. Please be aware that during periods of high service demand, it will take longer for us to process the requests.
Document delivery
We will deliver the journal article or book chapter to you as soon as possible, usually by email in PDF format. In most circumstances we seek to supply the document to you electronically, depending on the source and copyright regulations.
Quality standards
Details of the standards of service we aim to meet are available on the Policies and Performance page.
